Also make sure the tab “Automatically start Scan to Computer when I log on to Windows” is checked if you want to make this feature permanent. Make sure that you “Enable” Scan to Computer. Use a USB Cable to connect your printer to the computer instead. Relocate the printer and computer to a better WiFi position. What to do: You may need to restart the WiFi. Scanner does work I can scan and make copies on the printer as well as scan and send a fax it just wont scan to computer.The printer sees the desktop but when I select scan to computer and it tries to access the desktop the printer says desktop is not available. We woulde like scan from feeder to work automatically from the printer/scanner without having to go to a computer to use 'Windows Fax and Scan' or similar program. There are many factors why your printer wont scan to your computer: I. It is a hassle having to go back and forth between the printer and computer. Under the Scan menu, there is a “Manage Scan to Computer”, click on that.ģ. In the 'New Scan' window, change 'source' to 'Document Feeder'. Click on the printer Icon (on your desktop) and it will bring up the HP Printer Assistant.Ģ. Once you have downloaded and installed the FULL feature software, you will be able to print and scan.ġ. Select Printer & scanners from the menu and. set up my new printer and the color ink cartridge >Trying to set up my new. Key in your printer model, Operating System and download & install the FULL feature software. Step 2: After the setup process completes, open Settings (Windows key + I) and search for Printers. Windows 11 supports most printers, so you probably wont have to install. Once you have the required settings selected, click on Save. Click on Resolution to predefine the default dpi/ppi. Thanks for using the HP Support Community.Ĭan you download and install the FULL feature printer software from HP for your operating system (if you have not done so): Click on the File Type for example- Scan as PDF.
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